Last updated: October 2026
Ningbo Colorido Digital Printing Technology Co., Ltd. ("Colorido", "we", "us") respects your privacy. This Privacy Policy explains what personal information we collect through our website (coloridoprint.com), how we use and protect it, and the rights you have over it. It applies to all visitors, prospective customers and business contacts, including those located in the European Economic Area, the United Kingdom and the United States.
1. Who We Are
Colorido is the data controller for the information described in this policy. We are a manufacturer of digital sock printing machines and related equipment, with our registered office at Building 3, Mengyuan Industrial Park, No. 168, Tonghe East Road, Zhenhai District, Ningbo 315202, Zhejiang, China.
2. Information We Collect
- Information you provide: when you use our inquiry form, request a quote or contact us, we collect your name, company name, email address, phone number, country and the content of your message or inquiry.
- Information collected automatically: when you visit the website, we collect basic technical data such as your IP address, browser type, pages visited and referring site, through server logs and cookies.
- Payment information: we do not collect or store card or bank details on this website. Payment arrangements are handled directly through agreed channels.
3. How We Use Your Information
- To respond to your inquiries and provide quotations;
- To process orders, arrange production, shipping and after-sales support;
- To send you product updates or industry information, only if you have opted in;
- To improve our website, products and customer service;
- To comply with legal and regulatory obligations.
4. Legal Bases for Processing
We process personal information on the following legal bases: your consent (which you may withdraw at any time); performance of a contract with you (for example, processing your order); our legitimate interests in operating and improving our business, provided your rights do not override those interests; and compliance with legal obligations. If you are located in a jurisdiction with specific data protection laws (such as the GDPR or the California Consumer Privacy Act), these bases apply to you accordingly.
5. Cookies
Our website uses a minimal set of cookies and similar technologies for essential site functionality and anonymous usage statistics. We do not use third-party advertising cookies. You can disable cookies in your browser settings, although some parts of the site may then not work as intended.
6. Sharing and Disclosure
We do not sell or rent your personal information. We share it only with trusted third parties who help us operate our business — such as logistics and freight providers, banks and payment processors, and IT service providers — and only to the extent necessary to deliver our services. We may also disclose information when required by law, regulation or a valid legal request, or to protect our legal rights.
7. International Data Transfers
Your information is stored on servers in China and may be accessed by our team or service providers in other countries. When we transfer personal data across borders, we rely on appropriate safeguards, including standard contractual clauses or equivalent lawful mechanisms, to ensure your information remains protected.
8. Data Retention
We keep inquiry and order records for as long as needed to provide our services, comply with legal and tax obligations (typically up to ten years for commercial records), and resolve disputes. Marketing communications are kept until you withdraw your consent.
9. Your Rights
Depending on where you are located, you may have the right to access, correct, delete or port your personal information, to restrict or object to certain processing, and to withdraw consent at any time. You may also lodge a complaint with your local data protection authority. To exercise any of these rights, contact us using the details below — we will respond within a reasonable time, normally within 30 days.
10. Security
We apply appropriate technical and organizational measures to protect your information from unauthorized access, loss or alteration, including access controls on our business systems and secure handling of data in transit.
11. Children's Privacy
Our website and services are directed at businesses and are not intended for children under the age of 16. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with a revised "last updated" date. Material changes will be highlighted where reasonably possible.
13. Contact Us
For any privacy questions or requests, contact us at joan@coloridoprinter.com or by phone at +86-139 6785 2601, or by mail to Building 3, Mengyuan Industrial Park, No. 168, Tonghe East Road, Zhenhai District, Ningbo 315202, Zhejiang, China.